See what the reports have in common.
A refund address turns up in two complaints. A storefront appears in the related merchant application. Search each identifier, inspect the returned sources, and keep the questions for the analyst who makes the call.
Two complaints. The same refund address.
The identical address is enough to put the reports side by side. Search it once, inspect any returned public records, and compare them with the messages the buyers supplied.
Buyer report 01
Refund request by email
refunds@shop.example
Buyer report 02
Follow-up from the seller
refunds@shop.example
Repeated in the reports
refunds@shop.example
Search the email
Inspect any returned public profiles and their source links.
Compare with the original complaints
The storefront has its own history.
A merchant application lists a storefront URL. Search the domain to inspect its registration, current destination, and any dated archive captures.
Compare what the sources show with the seller’s application and the buyer’s report before making a call.
URL in the report
outlet-pay.example
Registration
Date & registrar
HTTP
Final URL
Archive
Dated pages
Compare the application
Dates, destination & contacts
Give every application the same first pass.
For each merchant application, send its contact email and storefront domain to the Search API. Signed completion webhooks let your integration add available source records to the application your analyst already reviews.
Merchant applications
Example intakerefunds@shop.example
outlet-pay.example
seller@market.example
market-store.example
billing@goods.example
goods-shop.example
Repeat the same checks across the intake.
A closer look at M-204
Two separate searchesContact email
Inspect any returned public account cards and source links.
Storefront domain
Check registration, the live response, and available archives.
Back to the application
A signed completion event lets your integration place available records beside M-204 for the reviewer.
Organization investigation
Refund address review
Saved email search
Source cards and links
Saved domain search
Registration and site records
Analyst note
The refund address repeats in two reports. The storefront connection still needs checking against the original messages.
Illustrative project. The searches and note stay together for review.
Hand over the reasoning, not just the alert.
Put searches, complaint files, and notes in an organization investigation. The next analyst can reopen the source records, see what was compared, and follow the question that remains unanswered.
Questions before a review.
Give your fraud team
a source trail to review.
Tell us how cases enter your queue, which identifiers you check, and how many analysts need access.