VI

Viva Air

Medium

Viva Air ransomware breach exposed sensitive customer details.

932,232 recordsBreach Mar 14, 2022Updated Jun 4, 2024
Source

Exposed data classes

Fields reported as compromised in this breach record.

Email addressesIP addressesNamesPartial credit card dataPhone numbersPhysical addressesPurchases

Detailed Analysis

In-depth analysis of the breach and its implications.

In March 2022, the Colombian airline Viva Air experienced a ransomware incident that compromised data from over 932,232 customers. This included email addresses, IP addresses, names, phone numbers, physical addresses, partial credit card details, and transaction records.

Impact Analysis

Understanding the scope and consequences of this breach.

User Impact
Customers faced risks of identity theft and phishing.
Business Impact
Viva Air's catastrophic reputational harm and subsequent organizational challenges led to its complete closure.
Affected Sectors
  • Aviation
  • Customer Service
Geographic Impact
  • Latin America
  • Global (via travel clientele)

What You Should Do

Recommended actions to take in response to this breach.

If You Were Affected

  • •Monitor financial accounts for unauthorized transactions.
  • •Enable two-factor authentication wherever possible.

Preventive Measures

  • •Regularly audit your digital footprint.
  • •Learn to identify phishing attempts.

Frequently Asked Questions

Common questions about this breach and what it means for you.

Personal and payment-related data of customers, including partial credit card numbers.