Back to Radar
VI
Viva Air
MediumViva Air ransomware breach exposed sensitive customer details.
- Records exposed
- 932,232 records
- Breach date
- Breach Mar 14, 2022
- Last update
- Updated Jun 4, 2024
What data was exposed?
Fields reported as compromised in this breach record.
Email addressesIP addressesNamesPartial credit card dataPhone numbersPhysical addressesPurchases
Why does this breach matter?
In-depth analysis of the breach and its implications.
In March 2022, the Colombian airline Viva Air experienced a ransomware incident that compromised data from over 932,232 customers. This included email addresses, IP addresses, names, phone numbers, physical addresses, partial credit card details, and transaction records.
Impact Analysis
Understanding the scope and consequences of this breach.
- User Impact
- Customers faced risks of identity theft and phishing.
- Business Impact
- Viva Air's catastrophic reputational harm and subsequent organizational challenges led to its complete closure.
- Affected Sectors
- Aviation
- Customer Service
- Geographic Impact
- Latin America
- Global (via travel clientele)
What You Should Do
Recommended actions to take in response to this breach.
If You Were Affected
- •Monitor financial accounts for unauthorized transactions.
- •Enable two-factor authentication wherever possible.
Preventive Measures
- •Regularly audit your digital footprint.
- •Learn to identify phishing attempts.
Frequently Asked Questions
Common questions about this breach and what it means for you.
Personal and payment-related data of customers, including partial credit card numbers.