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Otelier

Medium

A breach exposed 436k user records from Otelier, affecting major hotel chains.

Records exposed
436,855 records
Breach date
Breach Jul 1, 2024
Last update
Updated Jan 18, 2025

What data was exposed?

Fields reported as compromised in this breach record.

Email addressesNamesPartial credit card dataPhone numbersPhysical addressesPurchasesTravel plans

Why does this breach matter?

In-depth analysis of the breach and its implications.

In July 2024, unauthorized access to Otelier, a hotel management platform, resulted in the breach of 436,855 records including personal and booking-related information of customers from reputed hotel providers.

Impact Analysis

Understanding the scope and consequences of this breach.

User Impact
Users' personal and transaction information was compromised.
Business Impact
Impact on brand trust and increased compliance challenges for affected hotels.
Affected Sectors
  • Hospitality
  • Travel booking platforms
Geographic Impact
  • Global

What You Should Do

Recommended actions to take in response to this breach.

If You Were Affected

  • Change passwords associated with email accounts.
  • Monitor financial statements for unusual activity.
  • Enable credit monitoring services if available.

Preventive Measures

  • Encourage hotels to employ multi-factor authentication.
  • Regular security assessments of connected platforms.

Frequently Asked Questions

Common questions about this breach and what it means for you.

Contact information, transaction details, partial financial information, and travel plans were revealed.

Attribution

Additional attribution provided with the breach record.

ayame@xmpp.jp