Crunchyroll
HighCrunchyroll's Zendesk support system breach exposed user data including email addresses and support ticket contents.
Exposed data classes
Fields reported as compromised in this breach record.
Detailed Analysis
In-depth analysis of the breach and its implications.
In March 2026, Crunchyroll, a popular anime streaming platform, reported a data breach involving its Zendesk support system that affected up to 6.8 million users. Exposed information included email addresses, names, login details, IP addresses, geographic location, and support ticket contents. A subset of 1.2 million email addresses from this breach was shared with the Have I Been Pwned (HIBP) platform.
Impact Analysis
Understanding the scope and consequences of this breach.
- User Impact
- Users may face increased phishing attempts leveraging exposed email and support data.
- Business Impact
- The breach affected Crunchyroll's reputation and customer trust, potentially influencing user retention rates.
- Affected Sectors
- Entertainment
- Technology
- Geographic Impact
- Global
What You Should Do
Recommended actions to take in response to this breach.
If You Were Affected
- •Check for suspicious emails and avoid clicking on untrusted links.
- •Consider changing your associated passwords for Crunchyroll and related accounts.
- •Use a password manager to enhance account security.
Preventive Measures
- •Be cautious of sharing sensitive information with online support.
- •Monitor accounts for unauthorized activity.
- •Implement strong passwords and enable two-factor authentication.
Frequently Asked Questions
Common questions about this breach and what it means for you.